Excellent product and excellent product support
"I ordered a refurbished unit that ended up having some issues and therabody responded and resolved the issue FAST. This product is AMAZING- I have a lot of body pain from a connective tissue disorder. Most of our body is connective tissue, and my muscles work overtime to support my floppy joints while microtears form all over my body, bringing relentless inflammation with them. The prime plus has been a game changer for breaking up the inevitable knots and adhesions that come with a body that is constantly ripping and tearing and healing funny. It can bring my pain down from an 8-9 to a 4, which allows me to function like a regular person. My husband has had the mini and a prime, and my sister has a prime as well. While they're nice, the difference the heat makes is worth every penny so if you're debating on models, go for the plus."
